This page lists all short term issues and a long term problems with the site that we know about and that we need to fix eventually. If you notice something is missing in this list please let us know via our Help Forum.
Panorama publishing: - Black&White panoramas: Due to a bug in the converter that we are trying to solve we are currently not able to process pure B&W panoramas. A workaround that works: Try to saturate the image just a tiny bit, so that for example gray color is not gray, but e.g. red-ish, or blue-ish. It doesn't need to be visible, if you make 127,127,128 instead of 127,127,127, nobody will notice.
- When the location of a panorama is fixed the old one sometimes remains to be displayed on the site (#1123)
(the same for heading and initial view) - When you use the " (double quote) or ' (single quote) symbol in the title of a panorama it shows as "null" in the thumbnails on the panorama page (#1275)
- A panorama selected for Editors' Picks sometimes appears twice in user's profile page (#1324)
Google Earth related: - Mac OS: When you open a panorama page on 360Cities from within Google Earth (using GE's internal browser), the panorama cannot be rotated. A temporary workaround is to click on the FULLSCREEN button which unfreezes the panorama.
- Red markers in the photo layer (the one with small red squares) are shown only when you zoom all the way in. This problem doesn't happen in the gallery layer with the bigger red circles. You can turn on the gallery layer in the gallery section of Google Earth layers.
Update December 2011: We are still discussing with the Google Earth team how fix the photo layer.
iPad related: - The search box on the 360cities.net homepage on the ipad is not working (#1274)
- The number of views of a panorama is not increased when you view it on the iPad (#1270)
360Cities.net viewing experience: - The back button is broken in some browsers on image pages 360cities.net/image/* (#547)
Recently fixed bugs:
New in March 2012: We are having temporary problems with the uploads. About 5% of the uploads don't get processed properly. We are intensively working on fixing the issue and are deeply sorry for all problems caused. We usually fix all failed uploads within hours so you can either try uploading your panoramas again and it will most likely work or simply wait and we'll reprocess your failed uploads manually.
NEW: Some panoramas are distorted long the 0-360 degree boundary and on nadir (#1405) More info in forum
Update on this: We found the problem, It doesn't affect new panoramas anymore and we will slowly fix all previous problems
Swapped panoramas are sometimes not refreshed in Google Earth (#888) Tested on December 27, 2011, the problem cannot be reproduced so we are marking it as fixed
Default zoom level on newly created areas is not saved correctly (#1298) Fixed August 2011
Currently the synchronization intervals between 360 Cities and Google Earth are longer than a month. More information Fixed July 27thThe search box doesn't work on the homepage (#1314) Fixed June 21th
Cannot open an image from the thumbnail displayed on the 360cities.net/map (#1317) Fixed June 21th
The layout of pages is broken on the iPad for certain specific panoramas due to broken <div> tags in the description of the panorama (#1268) Fixed June 8th, 2011
Sometimes panoramas are automatically not selected for Google Earth (#1235) Seems to have been a human error in our review team, this doesn't happen anymore
Sometimes for some users some panoramas are not embeddable (the embed&share tab is missing) (#1255) Marked as cannot reproduce
Possible reason: Make sure your panorama is selected for 360 Cities. If it is not and you have a FREE account you will not be able to share or embed it if you already have 4 jokers published. More information
Panoramas not loading inside Google Earth browser. (#1267) Cannot reproduce, marking as fixed
360cities.net is currently not working on iPad Fixed May26h
May 2nd, 2011: Uploading and Publishing Issues Solved Now FIXED More Information
We are having problems with profile images on profile pages, they are not loading FIXED
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