Publishing your very first panorama

Remember, the most important thing is to have fun when uploading your first experimental panoramas.

Don't worry about quality too much, or anything else, just get started!

There are three different ways to upload your panoramas: via web, email or ftp. See below how to upload and publish your images. But don't forget to:

Edit your image location and heading                                            Set the name, description and tags

1. Via the web

First create your 360Cities account. Then follow our detailed web publishing instructions:

Image processing - It will take a few minutes to process the image. In the meantime, you can go to Panoramas-Pending in the header menu to see the panoramas being processed or to Panoramas-Unpublished to see the list of panoramas that have already been processed.

Note: You need to wait till your pano is processed before you can publish it. Panoramas uploaded via email are published automatically after they are processed.

2. Via email

This is a great way to start using 360Cities from a mobile device.

Step 1: To protect your account from abuse you must send your panorama to your secret upload address. You can obtain this in your email preferences.

Step 2: Send your panorama as an attachment to this secret address. Only one panorama per email may be sent.  

Step 3: Your panorama will be automatically published and you will receive a link to it.

Email Format

Sender address

This must be your account's registered address on 360Cities


Title of the panorama


1 stitched panorama per email, JPEG only. Your email provider might have a maximum attachment size. Please make sure your file contains GPS data. If it does not you will need to go to your account and fix it manually.        


Your secret upload address or if you are creating a new 360Cities account.


Description of the panorama ending with @@@. This tells us that the description is a meaningful text and not just garbage or your email signature. Everything before @@@ will be considered as a description.

You can even set tags by adding another @@@ characters. Now everything between the first set and the second set of @@@ characters will be treated as a coma-separated list of tags. See example email below.

Here is an example:




Attached: yourpanorama.jpg


Write the description here.


tag1, tag2, tag3, tag4


your email signature (will be ignored)


3. Via FTP

You can use any FTP program (we strongly recommend Filezilla) to send your files to the 360Cities server.

Login details to your personal 360Cities FTP account can be found in your ftp settings.

Please remember: Even if you upload your files via FTP, they must still follow the guidelines.

- for example we allow only standard UTF8 characters in the filename (examples of characters not allowed: ü, á, ě, etc.).

Having problems problem with uploading your panos via FTP? Please try the following things before contacting us:

1. Username and Password

Be sure to copy the login name/password very carefully and try several times. It’s fairly common to make a mistake in entering the correct login credentials.

2. Binary and ACTIVE Transfer

Make sure you set your FTP client properly (you should use binary transfer, not ASCII, and you should use ACTIVE transfer mode, not PASSIVE). Otherwise uploading will not work.

3. Firewall Exceptions / Connection Timeouts

When the connection starts fine and then times out on directory listing, you are probably having a problem with your firewall or modem. Make sure your FTP program is in the exceptions list of your firewall (e.g. Windows firewall). Also make sure the exceptions are not made only on the private network but also on the public network - in other words, the network you are using to connect to the internet. Often your firewall will block an important port needed by the FTP client to work properly.

4. Try a different computer

Try connecting from a completely different computer. If it works, you know the problem is somewhere in your machine.

5. Try a different physical location

Sometimes your internet service provider blocks the kind of traffic and ports to make our FTP working properly. To make sure that's not the case, please try your friend's computer or your office at work or some completely other physical location with a different internet provider.

6. Double check your server name, login and password again.

You might be surprised how often it turns out to be the case that people copied these details incorrectly.

To see the status of your uploaded files, check the "uploader.log" file in your FTP directory. For each file you upload, it tells you what the server did with it and why. After your files are uploaded successfully, they will be deleted from the FTP directory.