What to do if‎ > ‎

My panorama was not selected for 360Cities or for Google Earth


The review team has looked at your panorama and didn't select it for a public promotion on 360Cities. 
Your panorama now shows 360Cities status: Not selected in the list of panoramas in your account.

What should I do now that my panorama was not selected?
1. Don't panic! It can happen and it's not the end of the world! :) Not everything has to be selected for 360Cities! 
2. Your panorama can still be viewed and shared. The only downside is that it's not promoted via our map, search and nearby panoramas.
3. Read the Quality Section in the Requirements for Uploaded Panoramas again to learn how to get your panorama promoted.
4. Post questions in our Help Forum if you need help with 360Cities or with your panoramas or if you are convinced that we made a mistake. 

What are jokers? (FREE accounts only)
Jokers are panoramas that are not selected for 360Cities that you can still share and display in your profile.
- FREE accounts can have up to 1000 jokers
- PLUS account (or higher paid accounts) holders can have unlimited number of jokers

I've improved my panorama. Is it possible to upload a better version?
Yes, it is possible via the Swap feature.


My panorama was not selected for Google Earth

The review team looked at your panorama and decided it was not appropriate for Google Earth. 

Your panorama now shows Google Earth status: Not selected in the list of panoramas in your account.

Why Your Panorama Is Not Selected

What if you are convinced that the review team made an error?
Please send a link to your panorama to our Help Forum and we'll take a look at your panorama again.

Is it possible to replace the panorama with a better one?
Yes, it is possible via the Swap feature. This will put your panorama back to the review queue.